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Frequently Asked Questions

When will I receive my invitation?

All our invites are sent within 48 hrs!

How will I receive my invitation?

We'll send you a google drive link to your email within 48hrs.
With that link you'll be able to download your invitation!

How do I download my invitation?

Here are the steps to download your invite:
1.- Open the Google Drive link we sent you to your email.
2.- Next to to file you want to download, tap More.
3.- Tap Send a copy.
4.- Depending on your file, tap Save image or Save video.

Once you download the invite you can send it just like any other video through SMS, WhatsApp, Facebook or Instagram!

How many times can I use my invitation?

Once we send you your invitation it is yours to use as many times as you want! You only need to purchase one and you can send it to all of your guests and even keep it as a memory of your amazing event!

Does this work for a drive-by or virtual party?

Yes! The wording can be changed to fulfill your needs 🙂

Can the music be changed?

Yes! Just send me the youtube link of the song you’d like me to use and let me know when should I start playing!

Can this be used for a joint birthday party?

Yes! Send me all the names and ages and I’ll be sure to add and arrange them!

Can the language be changed?

Yes! Send me the translated text you’d like me to use and I’ll build it for you!

Have any other questions?
Send me a message, I’ll be happy to help!

Yes! Send me exclusive offers, unique gift ideas, and personalized tips for shopping on Pinata Invites.

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